About Custom Travel

Custom Travel was founded in 1997 by world traveler Veronica Kastukevich. With a college degree in travel administration from Bay Path College, Veronica has turned her passion for travel into a storefront travel agency which has been in operation in Wallingford, Connecticut for over twenty years. The experience of the inside sales and outside sales consultant at Custom Travel allows the team to assist clients in planning personalized travel experience anywhere in the world.

Custom Travel is a top award winning travel agency worldwide. With a client base that spans across the globe, Custom Travel’s clients continue to book with the agency generations after generations.

Custom Travel’s consultants provide professional and honest advice while providing personalized and friendly service. Our consultants can truly customize your vacation while saving you time. Custom Travel staff travels often and the consultants’ education is continued through workshops, conferences and site inspections.

Unlike the large, online travel agencies with remote call centers, Custom Travel has a personalized team with vast experience and connections to assist clients with unexpected issues on a personal level with the customer. When you contact Custom Travel, you will speak with dedicated and well trained staff to assist you. The personalized service you receive and the dedication of Veronica and her staff has allowed Custom Travel to flourish as a storefront travel agency while many others have failed. Custom Travel’s prompt, friendly and personal service, coupled with time saved, expertise, honest advice and great pricing are just a few reasons why Custom Travel is able to beat online agency prices and customer service call centers.